The Funeral Fix Podcast
The Funeral Fix Podcast is where modern funeral professionals come to grow, learn, and rethink what it means to work in death care today.
Hosted by Yaz Trollope and Oliver Thomson - Funeral Directors, Celebrants, and educators - this podcast pulls back the curtain on the world of funerals.
From crafting meaningful ceremonies to leading families through complex logistics, from business and marketing insights to self-care in emotionally demanding work, we cover the real tools and conversations that shape today’s death care industry.
Season 1 focused on the art and impact of Funeral Celebrancy.
In Season 2, we’re expanding into the world of Funeral Directing; exploring how these roles overlap, where they differ, and why compassionate, future-focused leadership is needed in every corner of the profession.
Whether you’re a current or future celebrant, a Funeral Director in training, or simply someone curious about how we can create more human, inclusive, and sustainable farewells, this podcast will give you both the inspiration and the practical know-how to step forward with confidence.
Because at The Funeral Fix, we believe the future of funerals belongs to professionals who can lead with skill, heart, and integrity.
Website: www.funeralfix.com.au
Instagram: @thefuneralfix
The Funeral Fix Podcast
Navigating Complex and Confronting Cases
Episode 5: Navigating Complex and Confronting Cases
Content Warning: This episode includes discussion of traumatic deaths, including child loss, suicide, homicide, and sudden or accidental deaths. Listener discretion is advised.
Some funerals stay with you forever. Child loss, suicide, homicide, or sudden accidents are moments that test a Funeral Director’s compassion, resilience, and professionalism like no other.
In this episode of The Funeral Fix Podcast, Oliver Thomson and Yaz Trollope open a deeply important conversation about working with families through trauma and sudden loss. With honesty and care, they share real stories, trauma-informed approaches, and practical ways to support families and communities through the hardest of days, while also caring for yourself in the process.
In this conversation, we cover:
- Understanding trauma and how it shapes family communication
- Supporting families after child loss and helping communities grieve
- Navigating stigma and sensitive language around suicide
- Managing media and logistics in homicide or high-profile cases
- Staying steady and compassionate in chaotic or emotional environments
- Self-care practices that protect your wellbeing in emotionally heavy work
This episode offers practical guidance, gentle wisdom, and a reminder that while you cannot fix grief, you can walk alongside it with dignity and humanity.
Produced by: Oscar McCrann
Hosts: Oliver Thomson & Yaz Trollope
Podcast: The Funeral Fix
🎧 Listen now and subscribe to The Funeral Fix Podcast wherever you get your podcasts, and join the conversation about the future of funeral care.
Ready to take the next step in your training? Use code PODCAST for 10% off any of our online courses.
Learn more at www.funeralfix.com.au and stay connected with us for updates, insights, and behind-the-scenes stories:
Instagram: @thefuneralfix
Facebook: @thefuneralfix
Want to go deeper into what we do? Explore more at www.funeralfix.com.au
and stay connected with us on socials for updates, insights, and behind-the-scenes conversations:
Instagram: @thefuneralfix
Facebook: @thefuneralfix